I submitted four sales forms and watched what happens
Founder, CEO
The fastest got me on a call in about 28 hours. One still hadn't replied a week later.
Reading time: about 1 minute
Do you actually know how well your sales process compares with your competitors? Like actually know?
My previous post was about looking at 15k+ B2B websites and figuring out how sales journeys start in 2026. This time I actually submitted some forms.
I ran mystery shopping on a B2B company and three of its competitors - meaning I submitted all their sales forms and then watched what happened next. Who's talking to me first? Here are the results:
SaaS company 1
- 3.5 hAutomatic e-mail with a booking link
- ~28 hCall - booked via the link
Competitor #1
- 4 minAuto-acknowledgement
- ~9 hE-mail - offers a call
- ~34 hCall - booked by e-mail
Competitor #2
- 4 minAuto-reply - in spam
- Day 12 missed calls (unknown number)
- ~39 hWhatsApp message and call
Competitor #3
- No reply in a week
Not bad, but not great. And this is the best case scenario - I'm monitoring my inbox and acting on e-mails the moment they arrive. Most buyers do not work like this - and according to 6sense's buyer research, 77% of buyers end up buying from the first vendor they talk to.
How to get an unfair advantage: an agent offers to book a call with sales immediately after a sales form is submitted on the website - it uses the form fields to run rapid background research - and then runs a brief conversation to make sure there's a fit both ways.
Formidable
- 0 minAgent replies, inside the form
- 10 minAgent in the form - call booked
- ~10 hQualified sales call
The impact? You get to the (right) customers first - and they've already explained their specific pain point, timeline and decision process to the agent. The first sales call - great momentum. Your competition? Hasn't even responded yet.
Ok, but do leads actually want to spend time chatting with an AI? You know, I was a little sceptical too, but our pilots have proven this beyond doubt. Turns out customers are super happy to talk about their problems - they just want them solved - and really appreciate an agent quickly figuring out if a sales call is worth their time.
Try the agent below and if we're a fit - it will book the call.
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